Why Buy From Us?
The Standard for Premium Equipment.
We know you have options. You can buy a grill or a generator from a dozen different big-box stores. But when you shop with MetroMix, you aren't just buying a product; you are buying peace of mind, expert support, and a guarantee of quality that mass-market retailers simply cannot match.
Here are the 6 reasons why professionals and homeowners choose MetroMix:
1. Authorized Retailer Status
We are not a grey-market seller. We are an official Authorized Retailer for every brand we carry, including Traeger, Honda, Roborock, Napoleon, and more.
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What this means for you: You receive a brand-new, factory-sealed product with the Full Manufacturer's Warranty intact. If you buy from an unauthorized site, your warranty is often void. With us, you are 100% protected.
2. Free Priority Shipping (No Minimums)
We pay the shipping costs, so you don't have to. Heavy equipment like riding mowers and cast-iron grills can cost hundreds of dollars to ship. At MetroMix, we cover those costs.
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The Benefit: You get Free Priority Shipping on every order within the contiguous United States. Whether it weighs 5 lbs or 500 lbs, the price you see is the price you pay.
3. Real Expert Support
No bots. No call centers. When you contact MetroMix, you are speaking to someone who actually knows the equipment. We don't just sell boxes; we use these tools ourselves.
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Need help deciding? Call us at +1 (770) 499-4318. We can tell you exactly which pressure washer is right for your driveway or which smoker has the best temperature control.
4. Safe & Secure Checkout
Your data is locked down. We use top-tier SSL Encryption Technology to protect your personal and financial information. Our site is Level 1 PCI DSS compliant, meaning your credit card details are never stored on our servers and are processed with the highest level of security available online.
5. 30-Day Satisfaction Guarantee
We stand behind what we sell. We want you to be thrilled with your upgrade. If you aren't completely satisfied with your purchase, you have 30 days to return it. We make the process simple and transparent. (See our Return Policy for full details).
6. We Prioritize You
You are not just an order number. As a specialized retailer, every customer matters to us. We process orders faster, respond to emails quicker, and care more about your experience than the giant marketplaces do. If there is an issue, we fix it—personally.