Terms of Service
Last Updated: December 22, 2025
Overview
This website is operated by MetroMix. Throughout the site, the terms “we”, “us” and “our” refer to MetroMix. MetroMix offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein.
Section 1 - Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. Specific Restriction on Heavy Machinery: By purchasing items such as log splitters, chippers, or power equipment, you acknowledge that you are familiar with the safe operation of such machinery. MetroMix is not responsible for injuries resulting from the misuse or improper operation of equipment sold on this site.
Section 2 - General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
Section 3 - Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only. Product Specifications: While we strive to display products as accurately as possible (colors, images, technical specs), we cannot guarantee that your computer monitor's display of any color will be accurate. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us.
Section 4 - Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
Section 5 - Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. Order Verification: For high-value orders (typically over $1,000), we reserve the right to contact you to verify your identity and shipping address before processing the shipment. This is a security measure to prevent fraud.
Section 6 - Optional Tools
We may provide you with access to third-party tools (such as financing calculators or tracking services) over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties of any kind.
Section 7 - User Comments and Feedback
If you send us creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.
Section 8 - Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations; (d) to submit false or misleading information; (e) to upload or transmit viruses or any other type of malicious code. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
Section 9 - Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. In no case shall MetroMix, our directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, replacement costs, or any similar damages, strict liability or otherwise, arising from your use of any of the service or any products procured using the service.
Equipment Liability: MetroMix acts as a retailer. Any product liability claims regarding manufacturing defects, safety failures, or recalls must be directed to the original manufacturer of the equipment.
Section 10 - Indemnification
You agree to indemnify, defend and hold harmless MetroMix and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service.
Section 11 - Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service.
Section 12 - Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Georgia, United States.
Section 13 - Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.
Section 14 - Contact Information
Questions about the Terms of Service should be sent to us at:
MetroMix Email: Contact@metromix.shop
Phone: +1 (970) 456-1957
Address: 282 E 64th Ave, Denver, CO 80221 USA